BASSETERRE – The Cable has responded to concerns from customers who experienced internet service disruptions over the past week.
In a statement yesterday, the company acknowledged that customers experienced intermittent connectivity issues which made the source of the problem difficult to identify. The cable said its technical team worked with an overseas internet service provider to investigate and resolve the issue.
It continued that a solution was implemented within 24 hours of the issue being identified. It added that over the last day, most customers should have noticed a marked improvement in the quality of the internet service.