Open Jobs in Ramada Hotel: Hotel Operation Manager & Restaurant & Bar Operation Manager
Address: Ramada Hotel, Parish of St. Pauls, St. Kitts
Please send CV to zhangtiantian@caribgalaxy.com
Contact: +1 (869) 465-3300; +1 (869) 662-7538
Hotel Operation Manager
Qualifications
- Manage the daily running of the hotel, including the restaurant and bar; ensure that the whole operation of all the departments are in order
- Make feasible business strategies and targets
- Plan and organize accommodation, catering and other hotel services
- Build and maintain strong relationships with visitors and clients
- Organize marketing activities, such as promotional events and discount schemes to reach a broader audience
- Hold regular briefings and meetings with all heads of departments to discuss routine operational matters, departmental performance targets and guest feedback
- Manage budgets and financial plans as well as controlling expenditure
- Monitor and evaluate staff recruitment and training
- Ensure full compliance to hotel operating controls, SOP’s, policies, procedures and service standards
- Prepare and manage schedules and shifts and ensure the healthy teamwork environment
- Manage the relationships with contractors and suppliers
Qualifications
- A college degree in business administration, hotel and restaurant management, or related majors
- More than 3 years’ experience in the hotel or hospitality industry in a managerial position
- Great understanding of the hotel industry practices
- Outstanding interpersonal communication and customer service skills
- Exceptional leadership abilities and good at motivating staff
- Details driven and organized
- English is a must, multiple language capability is a plus
- Energetic, passionate and patient
Address: Ramada Hotel, Parish of St. Pauls, St. Kitts
Please send CV to zhangtiantian@caribgalaxy.com
Contact: +1 (869) 465-3300; +1 (869) 662-7538
Restaurant & Bar Operation Manager
Responsibilities
- Manage the daily running of the restaurant and bar in a good standing
- Organize marketing activities, such as promotional events and discount schemes to reach a broader audience
- Prepare reports at the end of the shift/week, including cost control, budget, staff control, food control and sales
- Plan and coordinate menus, working closely with the head chef to ensure the most agreeable menu options
- Recruit, train, manage and motivate staff
- Respond efficiently and accurately to customer queries and complaints, maximize customer satisfaction
- Regularly review product quality and research potential vendors
- Monitor inventory and ensure sufficient stock
- Ensure full compliance to restaurant operating controls, SOP’s, policies, procedures and service standards
- Implement policies and protocols that will maintain future restaurant operations
Qualifications
- More than 3 years’ experience in the food and bar industry in a managerial position
- Acute financial and operational management skills
- Familiarity with restaurant management software and systems
- Excellent inter-personal communication skills
- English is a must, multiple language capability is a plus
- Detail oriented and organized
- Strong leadership and highly motivational
- Extensive food and beverage knowledge
- Energetic, passionate and patient