Flow, Digicel and NTRC collaborate to launch Mobile Number Portability in St. Kitts and Nevis

By: Chaïra Flanders

Basseterre, St. Kitts, June 12, 2019 (ZIZ News): Flow, Digicel and the National Telecommunications Regulatory Commission (NTRC) have joined forces to collaborate on a new initiative known as the launch of Mobile Number Portability (MNP) in St. Kitts and Nevis

MNP allows customers to keep their mobile phone number even if they decide to switch from one mobile telephone provider to another.

Director General of St. Kitts and Nevis Information Service (SKNIS), Lesroy Williams, conducted an exclusive interview with Telecommunication officials in a discussion on the launch of Mobile Number Portability (MNP) in St. Kitts and Nevis.

During the interview, the Marketing and Communications Executive at FLOW St. Kitts, Sharisma Patrick said this new venture would be beneficial to FLOW because it opens the door for new customers and gives FLOW the opportunity to provide even better service in a competitive market.

Meanwhile, CEO of Digicel, Dionne Emtage expressed that this new initiative is extremely important to Digicel because it gives customers the freedom to choose.

In responding to a question posed about the cost of the new system, Director of NTRC, Ervin Williams of NTRC said there is not a cost that will directly affect consumers but also added that persons may be required to pay for new sim cards if recommended by the service provider.

However, the cost of implementing the MNP project is borne by the service providers.

The Eastern Caribbean Telecommunications Authority (ECTEL) officially announced the launch of Mobile Number Portability (MNP) in all five ECTEL Member States on May 23rd at the 39th ECTEL Council of Ministers meeting at the Harbor Club in Saint Lucia.

The new change will benefit customers in the Commonwealth of Dominica, Grenada, St. Kitts and Nevis, Saint Lucia, and St. Vincent and the Grenadines.

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