Alexandra Hospital continues to improve services, says Administrator

Hospital Administrator at the Alexandra Hospital Mr. Joseph “Joe” Claxton

NIA-CHARLESTOWN NEVIS (December 20, 2011) — In an effort to continued improvement of the quality of health care and the delivery of service to customers, Hospital Administrator at the Alexandra Hospital Mr. Joseph “Joe” Claxton said a giant step had been made toward that goal.

He made the disclosure on December 14th, 2011 when he gave a report at the Alexandra Hospital’s pre-Christmas Programme at the health facility’s front lawn.

Mr. Claxton explained that the Nevis Island Administration (NIA) had been working on modernizing the Radiology Department with a computerized system.

“So far we have acquired a Computer Radiography Unit which is Mammography-ready and presently, we are installing a picture archiving and communication system PACS which is capable of archiving diagnostic medical images of X-rays and Ultrasounds.

“On completion we will be capable of electronically transferring medical images to radiologists, cardiologists and other special consultants overseas for diagnosis and consultation. The images can also be transferred locally to our doctor’s office using a secured internet line. This therefore, would result in better quality producing, protecting, processing and archiving radiologic images and information to patients,” he said.

In addition he said there were other significant improvements and pointed to the Laboratory Department which he said continued to provide efficient and dependable services to customers. There was also the addition of trained staff.

“Of late Ms. Altisha Stevens has been appointed as Lab Phlebotomist after completing her certification course.

“We have also secured a Micro Reader and Washer to start processing some special tests including the Thyroid Function Tests and Prostate Specific Antigens (PSA). Validation has already begun with a view to introducing these tests next year,” he said.

Alexandra Hospital on Government Road in Nevis

According to Mr. Claxton, the Medical Records Department’s statistics showed an increase in the number of persons who utilised the services of the Alexandra Hospital for 2011, an indication of growing public confidence in the Health facility and that persons were taking a keener interest in their health.

“Our Medical Records Department shows an increase in admissions going from 904 patients in 2010 to 916 in 2011. Of those 916 patients admitted, we had a total of 545 females and 371 males a 59.7 percent female admittance to a 40.3 male admittance,” he said.

With regard to revenue collected for services at the Hospital, Mr. Claxton revealed there was also an increase recorded.

“Our revenue as of 30th November 2011 shows a total collection of $685,042.31 compared to $594,450.61 in 2010, a 15.25percent increase in which hospitalization accounted for one third of the revenue collected. Presently I am unable to give a capital or revenue expenditure report,” he said.

Meantime, Mr. Claxton thanked the staff of the institution for a job well done in the past year and mentioned the staff additions and those who parted ways with the Alexandra Hospital in 2011.

The new additions were Ms. Hulecia Thomas of the Medical Records Department, Ms. Teddicia Dore of the Radiology Department and Ms. Donna Bartlette, Ms. Javel Weekes and Mr. Julian Webster of the Domestic Department.

Ms. Muriel Thompson returned to the Administrative Department while Ms. Condor Hanley of the Administration Department and Ms. Martha Augustus of the Pharmacy Department left.

However, despite the successes of the Health Facility, Mr. Claxton said it was not without its share of challenges but wished the staff and their family a blessed Christmas season.

“The challenge for this institution is to build a feeling of oneness, of dependence on one another because the question is usually not how well the person works but how well they work together.

“I would like to take this opportunity to thank the entire staff for a job well done may the Christmas season be filled with joy for you and your family and a bright and prosperous 2012 to all,” he said.

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