FLOW Company Statement

We are closely monitoring the evolving situation surrounding the Coronavirus disease (COVID-19) and are following guidance from the Ministry of Health and the World Health Organization (WHO).

The safety of our employees, our customers, and the communities in which we operate is our primary concern. These are unprecedented times and our collective effort to manage the spread of the virus is key to safeguarding our health and that of our loved ones.

Due to the spread of the virus internationally, several proactive measures have been implemented by our parent company, Liberty Latin America, across all markets in the Caribbean and Latin America. These include:

Suspended business-related travel

Placement of hand sanitizers and additional cleaning supplies in all offices and stores

Increased frequency of cleaning across all company facilities

Provision of ongoing educational information to employees regarding the virus and how to prevent infection

Working with local governments to issue PSAs to local communities

Activation of our Regional and Local Crisis Management Teams and Business Continuity processes to continue monitoring and to make appropriate decisions

Please be advised that in light of growing concerns about the spread of the coronavirus, we are unable to receive visitors at our corporate offices until further notice. Rest assured that our team stands ready to support you with the implementation of your business continuity plans during this period, specifically through the provision of the following services:

Virtual or Digital Meetings with your Corporate Executives or clients

Conference Services or Telephone meetings

Remote Digital access

Secure remote access to business assets and online services

o Managed Direct Internet Access (DIA) for Virtual Private Network (VPN)

o Firewall Upgrades to accommodate additional users (*Subject to Availability)

o Remote Worker Licenses

Disaster Recovery as a Service

Unified Communications, specifically call forwarding options

Mobile Services

Data Services

If you need further assistance please contact your Account Manager by email or telephone or dial 467-4170 or 467-4166.

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