LIAT implements new booking policy
ST. JOHN’S, Antigua, December 16, 2010 – LIAT wishes to advise the general public of our new booking policy effective 3rd January, 2011. All travellers (including infants and children) will be required to provide additional information when making a reservation or purchasing tickets.
The new requirements are driven by LIAT’s compliance with the Secure Flight Programme recently introduced by the United States Transportation Security Administration (TSA).
Effective January 3, 2011, all travellers (including infants and children) to and from all of LIAT’s 22 destinations must provide the following information when making a reservation or purchasing tickets:
A passenger’s full name, including middle names (as it appears on the passenger’s non-expired government issued photo ID) Date of Birth and Gender.
In addition to the above information, all LIAT passengers travelling to and from San Juan, St. Thomas and St. Croix will be required to provide a redress number, if applicable.
All of the above information must be provided whether bookings are being done at a LIAT Ticket Office; through the LIAT Call Centre; on the LIAT website, www.liat.com; or through a Travel Agency.
Customers should take note that they will not be able to complete a booking transaction until they provide full name, including middle names; date of birth, gender and where applicable, a redress number of all the persons for whom reservations are being made or tickets are being purchased.
Customers are therefore urged to have this information readily available at the time of booking.