New contact centre to be opened in Trinidad

St Petersburg, USA — iQor, a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries, will open its newest contact centre in Trinidad and Tobago in September 2015. The new site will be located in Trinidad’s Tamana InTech Park, a new 1,100 acre development.

Tamana InTech Park is the largest science and technology eco-business park in the Caribbean.

iQor will be located in the ICT sector, sharing buildings with some of the largest technology innovators in the world. It has acquired space for over 300 agents, and has rights to expand to more than 750 seats.

“Trinidad and Tobago is the perfect place to expand our nearshore footprint,” says Gary Praznik, executive vice president of customer contact solutions at iQor. “With its investment in infrastructure, highly educated, English speaking workforce and ease of travel from the US, Trinidad has terrific potential as a source of customer service talent.”

Tamana InTech Park is conveniently located 45 minutes from the Port of Spain and 20 minutes from the nearest airport, allowing easy access to the new site. Trinidad and Tobago is south of the hurricane belt, has a literacy rate of 99% and the primary language spoken is English (heavily influenced by Great Britain).

iQor is touring the island on a recruitment road show beginning in mid-July.

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