Basseterre, St. Kitts (April 26, 2020)—The St. Kitts Electricity Company Ltd. wishes to inform the public that its Main Office, located on Central Street, Basseterre, will be extending its opening hours. Our offices will be opened on Monday 27th and Tuesday 28th closed on Wednesday 29th reopened on Thursday 30th April and Friday May 1st from 8am to 2pm. During this time customers will be able to make bill payments and visit the customer service department; vendors will also be able to collect cheques.
SKELEC is advising its customers that during the opening hours the company will be adhering to physical distancing guidelines and will only be allowing access to a few customers at a time. Customers must wear a mask while inside the building and must also sanitize hands before entering the building. We have set up a senior citizen and essential workers line on the right side of the building. The line begins on Central Street and continues along Sprott Street. Senior citizens will be given priority access.
Alternatively, bill payments can be made online by signing up for Ebiz at www.ebiz.skelec.kn or through the St. Kitts Nevis Anguilla National Bank, Republic Bank, and FirstCaribbean Bank portals. Customers can also drop off cheques at our cheque drop box at our main office.
To contact our Customer Service Department customers can call 465-2000 or email customerservice@skelec.kn for enquires and customer support.
The St. Kitts Electricity Company Ltd. would like to thank the public for its understanding and support during this time. For more SKELEC updates please visit our Facebook page: SKELEC- St. Kitts Electricity Company Ltd or log on to www.skelec.kn